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How do I delete my Jaded account?

If you wish you delete your customer account, please contact our Customer Care team via our contact us form.

How do I subscribe to your mailing list?

To hear about our latest updates, you can subscribe to our mailing list. This can be found at the bottom of any webpage under SUBSCRIBE TO OUR NEWSLETTER. All you need to do is fill out your email and hit subscribe to stay in the loop!

I have forgotten my account password. What should I do?

If you have forgotten the password associated with your customer account, you will simply need to reset it. Follow the below instructions:

My order was reduced in price after placing it. Can you offer me a partial refund?

Once an order has been placed, it is not possible to offer a partial refund due to further price reductions. By placing your order early, you also guarantee better stock and size availability. Please feel free to place a new order at the reduced pric

How long is my shopping cart valid for?

Once you have added your desired item to your basket, this will remain in your basket for 14 days. However, this does not reserve the item. Therefore, we recommend checking out as soon as possible to avoid disappointment.