InPost Deliveries (UK)Updated 7 hours ago
InPost UK Delivery instructions:
1. InPost will send you an email and a text with your collection code. If you have the InPost app, you can track the progress of your parcel, and your collection code will pop up on the app when it’s available at your chosen location.
2. Orders are held at the collection location for 3 days from the day they arrive before being returned to the retailer. You will receive SMS reminders from InPost before the parcel is returned. Find your nearest InPost location here.
How to collect with InPost. When you select InPost at checkout, they will let you know when your parcel arrives at your chosen location. To open the locker, scan your QR code or open the door remotely in our app. If you’re using a shop just show your QR code to a staff member.
How long do I have to pick up my parcel? Once your parcel has landed in your locker of choice, you’ve got 3 days to pick it up. InPost will send you a nudge when there are 24 hours left.
How do I track my parcel? You can find your tracking details in the InPost app, or check your inbox for an email from InPost where there’s a handy link to track your parcel.
When can I collect my parcel? InPost will send you an email the moment your parcel arrives. If you’ve got the app, you’ll also get a notification from them. Most of their lockers are 24/7 so you can pick up whenever it works for you – just make sure you pick up within 3 days.
Can someone else pick up your parcel? Yes they can - just send them a screenshot of your QR code. Alternatively, they can use your collection code (sent to you via email) and mobile number to grab your goodies.
Do you need an ID to collect your parcel? No you don’t. If you have ordered your parcel to an InPost Shop simply show your QR code to the staff member for them to scan, this contains a pin that can only be used for your parcel
Any more questions? Take a look at InPost’s help page if you need a hand, their blog is also filled with handy info