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How long will my return take to process?Updated a year ago

UK – If you have made your return from the UK, your return should take 5-7 working days to reach our warehouse. Following this, your return will be inspected, and your refund will be processed within 15 days. Once your refund has been processed, it will take up to 5 days for the funds to reach your account depending on your original payment method.

INTERNATIONAL – If you have made a return from anywhere outside of the UK, your return can take 10-15 working days to reach us. Following this, your return will be inspected, and your refund will be processed within 15 days. Once your refund has been processed, it will take up to 5 days for the funds to reach your account depending on your original payment method.

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