On each product page, you can find our size guide for both Women's and Men's measurements. Most of our products refer to the sizing worn by the model as well as details of how the garment should fit.

On each product page, you can find our size guide for both Women&apos;s and Men&apos;s measurements. Most of our products refer to the sizing worn by the model as well as details of how the garment should fit.&#xA0;

Where can I find your size guide?

We highly recommend signing up to be notified when your desired item will be re-stocked. You can do this by viewing the item you are interested in, selecting the size you require and clicking the 'Email when back in stock' tab. Simply enter your deta

<div id="isPasted">We highly recommend signing up to be notified when your desired item will be re-stocked. You can do this by viewing the item you are interested in, selecting the size you require and clicking the &apos;Email when back in stock&apos; tab. Simply enter your details and once your item has been re-stocked, you will be notified by email.</div><button style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(0, 0, 0); font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: inherit; margin: 0px; padding: 5px; overflow: visible; background: none; border: none; border-radius: 0px; appearance: button; text-transform: uppercase; cursor: pointer; width: 753.5px; text-align: left; outline: none; transition: all 0.4s ease 0s; orphans: 2; white-space: normal; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> &#xA0;</button>

An item that I want is out of stock. How will I know if it is restocked?

We are sorry to hear that you have received the wrong product. Please contact our Customer Care team via our contact form and we will try and get this fixed for you as quickly as possible. Don’t forget to attach a picture of the invoice that you rece

We are sorry to hear that you have received the wrong product. Please contact our Customer Care team via our contact form and we will try and get this fixed for you as quickly as possible.Don&#x2019;t forget to attach a picture of the invoice that you received inside your parcel as well as the garments that you received.We will try and get this fixed for you as quickly as possible.

I have received the wrong product. What should I do?

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Frequenly Asked Questions

Information about our stock availability, products and how to care for them.

Products

Delivery

USA Standard Delivery tracking

My tracking number does not work

Where is my order?

My tracking is showing that my order has been delivered when it hasn't. What should I do?

Can I redirect my parcel to a different address?

Black Friday / Sale Deliveries

Returns - USA and Canada

Returns - UK

Returns - EU / Australia

Returns - Rest of the World

Can I request an exchange?

I no longer have my printed return form. What should I do?

I forgot to include my returns slip inside my return. What should I do?

How long will my return take to process?

What is your return policy?

Returns

Which payment methods do you accept?

When will payment be debited from my account?

How do I purchase a Gift Card?

How long is my Gift Card valid for?

What currencies can I pay in?

My discount code is not working

Payments

Can I cancel my order?

Can I amend my order?

Can I change my shipping address?

Can I change my shipping method?

I didn't receive an email confirmation when I placed my order. What should I do?

Do I need to pay custom duties / import fees for my order?

Orders

Ordering

How do I delete my Jaded account?

How do I subscribe to your mailing list?

I have forgotten my account password. What should I do?

My order was reduced in price after placing it. Can you offer me a partial refund?

How long is my shopping cart valid for?

Technical